Cookie Policy

This Cookie Policy explains what cookies are, why we use them, what types of cookies we use, and how you can control our use of them.

1. What are cookies?

A cookie is a small text file that is sent from a website and stored on your computer or mobile device by your web browser when you are browsing the website. It may record your browsing activities and preferences on the website. When you visit the website again, the cookie enables the website to recognize your browser to ensure you a better browsing experience.

Cookies are very widely used to administer websites, make websites function properly and efficiently, enhance user experience and improve the website performance.

Please rest assured that a cookie by no means provide us access to your computer or any of your personal information which you have not shared with us voluntarily. Though some of the cookies set by third parties might recognize information like the type of browser and device you use to browse for the purpose of website optimization and better user experience, we will not use cookies to identify you individually.

2. Why do we use cookies?

Like most websites, we use both first-party cookies set by us and third-party cookies set by third parties we work with (such as Google and Facebook), for several reasons, such as making our website to work properly and easier to use, providing the best possible user experience, improving the performance of our website, providing richer features, and also for analytical and marketing purpose as detailed below.

Please note that all third-party cookies on our website are subject to the cookie policies of these third parties respectively. For more information about these cookies, please refer to the cookie policy pages of these third parties, such as Google cookie policy.

3. What types of cookies do we use?

Functionally, there are mainly three types of cookies operating on our website:

3.1 Strictly necessary cookies:

These are essential cookies that we need to ensure our website function properly and to provide you with services available on our website. Some of these cookies will be deleted when you finish browsing our website.

You can set your browser to block these cookies or prompt you before using these cookies, but this will disable some functions and features of our website.

3.2 Performance cookies

The performance cookies only collect statistical information about visitors' usage of our website, such as how many people have visited our website, how they reached our website, how they move around our website, how long they spend on our website, and which pages they look at. With this information, we can improve our website's performance accordingly and continuously.

For example, we use Google Analytics to track visitors' movements on our website. Please note that these cookies only gather aggregated data and do not allow us to identify you individually. We also use other tracking technologies, similar in function to Google Analytics, to collect data about the usage of our website to understand and boost the website performance.

3.3 Functional cookies

We use these cookies to provide you with some functions that you can use on our website to optimize your site experience. For example, we use functional cookies related to Livechat, a platform that makes it possible for you to communicate with us when browsing the website. These cookies also let us know the basic information of the chats, like the page that activates the chatbox, etc., so that we can understand the performance of our chatbox, and thus provide you with more useful support.

Functional cookies might be set by us or third parties. Refusing these cookies may stop you from using some of the functions of our website.

3.4 Marketing cookies

These cookies are able to track the visitor's activities on our website, including the pages they have browsed and the links they have clicked. Using marketing cookies, we work with our advertising partners including Google and Facebook to display relevant advertisements elsewhere on the internet based on your previous visits to our website.

For instance, cookies associated with Google Remarketing enables us to tailor our marketing information about our products and services to your interests. You may find our personalized advertisements on the search result pages of Google and partner websites of Google's Advertising Network. These hand-picked advertisements are displayed to you based on the pages and content you have viewed on our website.

If you disable these cookies, you will see advertisements less relevant to your interests.

4. How can you control cookies?

You have the right to decide whether to accept or reject cookies. To exercise your cookie preferences, you can activate the settings on your web browser that allows you to accept or refuse some or all cookies. As the settings on different web browser may vary, you can visit your browser's help menu for details. Please note that refusing the use of cookies may stop you from getting the most of our website.

You can also review and control certain types of information we share with certain marketing service providers of ours, such as Google, by visiting the websites that allow you to opt out of personalized advertising delivered by certain advertising networks, such as the Network Advertising Initiative website.

Moreover, most advertising networks provide you with a way to opt out of personalized advertising. For example, you can opt out of Google's personalized advertising by setting your preferences on the Google ads settings page.

Please note that with this opt-out setting, you will still see generic advertisements that are less relevant to your interests by Google's policy.

5. Where can you get more information?

If you have any questions about this cookie policy, please contact us at email.

6. Keep up with this policy

We reserve the right to update this cookie policy from time to time. Any updates we make in the future will be posted on this page and will go into effect once published. Please check back frequently to see the updates.

7. Details of cookies we use

Strictly necessary cookies

First-party

Host

Name

Description

www.indochinaodysseytours.com

otsi

This cookie allows us to distinguish anonymously between different visitors visiting our website at different times.

track.odysseytours.net

PHPSESSID

This cookie allows us to distinguish anonymously between different visitors visiting our website at different times.

www.indochinaodysseytours.com

CookieConsentStatus

We use this cookie to store user's cookie consent status for the current domain.

www.indochinaodysseytours.com

CookieStat

This cookie is used to recognize if user's web browser allows the use of cookies.

indochinaodysseytours.com

_dc_gtm_UA-33928904-1

This cookie makes the adjustment of the code on our website easy and quick, and the function of our website full and proper.

Performance cookies

First-party

Host

Name

Description

.indochinaodysseytours.com

_ga

With this cookie, we are able to know how visitors are visiting our website, and thus analyze the performance of our website.

.indochinaodysseytours.com

_gid

With this cookie, pages of our website can get their own unique identifying code from Google, which is connected to the analytics software we use.

.indochinaodysseytours.com

_gac_UA-33928904-1

With this cookie, we are able to know how visitors are visiting our website, and thus analyze the performance of our website.

Third-party

Host

Name

Description

googleadservices.com

AID

Used by Google to link your activity across devices if you've previously signed in to your Google account on another device.

livechatinc.comamplitude_idlivechatinc.comUsed by LiveChat to distinguish anonymously between different visitors using LiveChat at different times, in order to optimize the chat-box functionality.
livechatinc.com_gaUsed by LiveChat to analyze the performance of visitors visit their website through our website and to improve their services
livechatinc.compartner_idUsed by LiveChat to distinguish anonymously the partner's id and find out who referral the customer to it.
accounts.livechatinc.com__lc2_cidUsed by LiveChat to distinguish anonymously different visitors using LiveChat at different times in order to improve our service. For example, reconnect the last agent with who the customer has ever chatted.
accounts.livechatinc.com__lc2_cstUsed by LiveChat to distinguish anonymously different visitors using LiveChat at different times in order to improve our service. For example, reconnect the last agent with who the customer has ever chatted.

Functional cookies

Third-party

Host Name Description 
livechatinc.com_livechatUsed by LiveChat to make sure the LiveChat work properly; for example, it carries the info about the last agent with whom the customer chatted with.
api.livechatinc.comCASIDUsed by LiveChat to distinguish anonymously between different visitors using LiveChat at different times, in order to optimize the chat-box functionality.
accounts.livechatinc.com__oauth_redirect_detectorUsed by LiveChat to distinguish anonymously between different visitors using LiveChat at different times, in order to optimize the chat-box functionality.
accounts.livechatinc.com__lc_cidUsed by LiveChat to make sure the LiveChat work properly.
accounts.livechatinc.com__lc_cstUsed by LiveChat to make sure the LiveChat work properly.

Marketing cookies

First-party

Host

Name

Description

indochinaodysseytours.com

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

indochinaodysseytours.com

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

indochinaodysseytours.com

_gcl_aw

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Third-party

Host

Name

Description

.doubleclick.net

DSID

These cookies is used for the re-targeting, optimisation, reporting and attribution of online adverts.

.doubleclick.net

id

These cookies is used for the re-targeting, optimisation, reporting and attribution of online adverts.

facebook.com

fr

These cookies are set by Facebook. We use this service to show you have "liked" our website on the Facebook social network. Facebook can use this information to serve our adverts on their platform.

livechatinc.com_fbpUsed by Facebook to deliver a series of advertisement products, such as the real-time bidding from the third-party advertisers.
livechatinc.com_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services.

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