Odyssey is proud to announce its fourth consecutive TripAdvisor Certificate of Excellence, which honors the top-performing 10% of all travel business on TripAdvisor for the past year.
We are super proud to have earned the travel Oscar, so why don't take a selfie!
TripAdvisor, the world's largest travel site that offers trusted advice from real travelers, uses a specific algorithm to determine honorees that constantly achieve a high ranking of reviews from their customers on the site over 2014. And that means, to earn this prestigious award, Odyssey must maintain an overall customer satisfaction rating higher than at least four out of five, have a certain number of positive reviews and have been on the TripAdvisor's listing for not less than a year – we did all!
"We are appreciative of the reviews by Odyssey guests who took the time to complete. It helps improve our service and gives us an edge over the competition," said Lois Li, Marketing Manager at Odyssey Tours.
One recent TripAdvisor user Warren C offered this review: "From the first email to them to arriving back in Perth Australia, everything was exceptional. The Odyssey team was very organized and professional with information and making the bookings needed to ensure an awesome experience. "
The award is shown on Odyssey's TripAdvisor pages, and it's even easier for travelers to learn more about the importance of Certificate of Excellence.
A screenshot of one of Odyssey's TripAdvisor pages and a medal is attached next to the award
"Without our fantastic customers, we couldn't have done this! We are extending millions of thank-you to those who helped make Odyssey the "Best".